London / field based

Junior Car Sharing Technician

Karshare is one of the UK's fastest growing car sharing communities. We connect renters with owners, creating a more sustainable, shared future where we can do more with less.

The opportunity

Using smart in-vehicle technology and a contactless process, we connect renters with car owners. This gives those with cars the opportunity to earn extra income and provides quick and easy car rental to those who need it.

The company is now in a fast growth phase and London is expanding very quickly with a high volume of owners interested in sharing their cars. The company is now in a fast growth phase and London is expanding very quickly with a high volume of owners interested in sharing their cars. We are looking for a fast learner, who enjoys being hands on and out on the road meeting customers. You will also be highly organised and will be in charge of maximising the number of car installs which can happen through adept planning. The Junior Car Sharing Technician, who will be London based, is pivotal to ensure we keep up with the growing demand for keyless installations required in London. The role offers a great opportunity for training, development and to build on your existing skills and knowledge whilst also working on the latest technology in the industry.

Your job responsibilities

  • Undertake the preparation, fitting and commissioning of in-vehicle keyless devices.
  • Independently carry out the installation of in-vehicle keyless technology at the customer’s chosen time and location.  
  • Plan and organise multiple installations to optimise the use of time and costs when undertaking duties.      
  • Assisting in testing the vehicles to make sure that upon leaving the job the customer’s vehicle is correctly set up and ready to be shared with others.
  • Demonstrate the Karshare app to owners to ensure they understand the settings to maximise availability and rentals on their vehicle.
  • Ensure cars are roadworthy and complete all required checks.
  • Work closely with the Fleet support team to understand and cover any emergency installations to improve our install turnaround times.
  • Provide ongoing post-install diagnostic, and fleet management support to the Karshare community as required.
  • In conjunction with the Vehicle Key Building Technician build the technology hardware that is installed into owner’s vehicles (full training on how to do this will be given).
  • Be responsible for all equipment provided in undertaking duties and ensure business tools are kept safe and used as per training.
  • Ensure the volume, success rate and turnaround of installs is closely tracked and monitored.
  • Continually look for ways to speed up and improve the installation process sharing this knowledge with the wider team.
  • When required assess damage on vehicles and take corrective action which is cost effective and the quickest solution.
  • Undertake all admin tasks associated with the installation process involving internal and partner systems.
  • Perform other responsibilities as required within your skillset to assist as required.

Your skill set

  • Motor vehicle systems (electrical and mechanical) work experience and ideally experience in installing in-vehicle tracking / telematics devices.
  • Ideally you have your own vehicle (Karshare will insure you if required)
  • You have a full clean driving licence.
  • A good understanding of vehicle roadworthiness, vehicle maintenance and upkeep and practical abilities to support in fleet management activity where applicable.
  • Highly motivated, organised and able to consistently operate with a high degree of attention to detail in order to ensure customer satisfaction standards are maintained.
  • Comfortable working with technology, digital tools and spreadsheets in order to complete tasks.
  • A self-starter: resilient with a positive outlook. 
  • A passion for solving problems.
  • A people person: friendly, polite, professional and an excellent communicator.
  • Goal-driven: you have a desire to grow and excel in your role and to perform your duties to the highest of standards
  • Flexibility is required: This field role is London based but at times travel outside of London will be required.
  • It would be a bonus if you have an understanding of circuitry / soldering onto circuit boards (full training will be provided).

Working hours

  • The role is based on 40 hours 5 days a week predominantly Monday to Friday. Very occasional hours on a Saturday may be required, with lieu time given back if this happens.
  • The hours are 9am to 6pm but flexibility is required to manage meeting customers at their preferred times. We have a flexible approach to how you manage your time, and we need you to be flexible too.

Benefits

  • 25 days holiday plus 8 bank holidays. In addition an increase of 1 day every year after 2 years of service up to a maximum of 28 days.
  • Take your birthday off as an extra day’s holiday.
  • Standard contributory pension scheme.
  • Flexible working hours.
  • A minimum of £250 for every employee to use towards their professional development.
  • 5 free rental days a year using a car from our platform.
  • Up to 2 employee social responsibility days to use for a cause or charity of your choice.
  • We love recommendations - we will pay £750 if you successfully recommend a permanent employee.
  • Access to Juno benefits which allows you to claim back costs on all sorts of items such as Netflix, Spotify or your gym membership (to the value of circa £30 per month).

Salary

DOE

It all starts here

Work at Karshare

Karshare is one of the UK's fastest growing car sharing communities. We connect renters with owners, creating a more sustainable, shared future where we can do more with less.

Apply now