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Community Manager



To nurture and grow the Manchester car sharing community by spreading the word and engaging with local people and businesses to explain how Karshare can help.

Key responsibilities

  • Have a genuine enthusiasm for what we’re doing and a desire to grow the Karshare community.
  • Generate interest amongst your own Manchester network and drive demand amongst car owners, car renters and local businesses.
  • Build relationships with customers, potential customers - as well as potential and existing partners. 
  • Explore fresh ways to get in front of potential customers, unlocking new target markets.
  • Educate local communities - individuals as well as organisational stakeholders - about car sharing and the environmental benefits.
  • Evangelise owners and renters around car sharing and build a community of advocates. 
  • Be the face of Karshare at local networking events and press opportunities. 
  • Support Karshare’s social media activities by gathering local photo and video content. 

Person specification

  • A self starter: resilient with a positive outlook. Comfortable setting a plan and executing, with the support of the wider Karshare marketing team. 
  • Goal driven: you have a desire to grow and excel in your role, and your career.
  • A people person: friendly and an excellent communicator, able to inspire others into action. 
  • Purpose driven: you want Karshare to succeed because you understand how car sharing can help create a more sustainable future.
  • Dedicated to creating delightful customer experience: you radiate this in your interactions with potential customers.
  • Comfortable presenting to groups of people - be it a small customer event or to a partnership organisation.
  • In-person sales or marketing experience advantageous. 

Bonus points:

  • A car owner or driver yourself, you get what car sharing’s about and plan to car share yourself, either as an owner or renter.
  • Prior experience of transport / mobility / sustainability with existing network / sector knowledge to enable you to hit the ground running.
  • Copywriting skills to support the development of the Karshare blog
  • Resident of M20 / M21 area where we’ll be launching initially. 


  • Drive new user growth by harnessing the support of individuals, community groups and businesses.
  • Present the Karshare proposition to small groups in the community; businesses and potential partners.
  • Conceptualise and deliver online events that drive attention and engagement.
  • Support our community of users to advocate for Karshare, providing them with the tools to drive demand within their own networks.
  • Collaborate with Operations colleagues during the customer onboarding process, pitching in where needed.
  • Provide Brand and Operations teams with customer feedback about the types of responses and questions you’re hearing in the field; liaise with the Brand team on brand positioning and messaging.
  • Take leadership over your strategy; track your activities and report on progress.


  • Bachelors degree in Marketing, Business or a related field would be advantageous but not essential. 

To be considered for the role please send your CV and a covering note about why you're interested in this role to

Applications close 28 February 2021.