Product

Clearer payouts for owners

New earnings and payout section

We want to make sharing your car with your community as easy and straightforward as possible, which is why we're constantly updating our product and always taking on board user feedback. Because of this, we're proud to announce that our new earnings and payouts section is now live!

What is this?

This is a new dedicated section that will display a more detailed breakdown of earnings and payouts for those with a vehicle on the platform. In short, it will make it much easier for you to see any additional fees or compensations that have occured on your previous rentals.

Where can you find it?

Simply login to your account and click on the 'Transactions' tab at the top. This will then show you the new Payouts & Earnings section with full breakdowns.

What is a balance repayment?

If you see 'balance repayment' on the breakdown, this relates to the amount that has been deducted from your earnings in order to pay off an outstanding balance. (For example, the initial £195 KarshareGo installation fee is added to your balance until you gradually pay this off with each rental.) We are working on an even more detailed balance breakdown that is coming soon, which will provide total clarity on your current balance. For more details on balance, please visit our Help Centre here.

Anything else you should know?

For those with cars already on the platform, it's worth nothing that you will now receive two emails after a rental ends. The first will confirm that the car has been returned, and another will follow afterwards, detailing the entire breakdown of earnings from that specific rental.

We hope this continues to keep the car sharing process straightforward for those with vehicles on Karshare, and are thankful to all who have provided feedback to the team.

If you want to get in touch, we are more than happy to help clear up any questions you may have!